DULCE MOMENTZ

Frequently Asked Questions

 

How do I place an order?

We accept orders through the website, emails, and also over the phone or in person by appointment.

How far in advance should I place my order?

As soon as possible, generally at least two weeks is preferred, and much sooner for wedding cakes. If you have a wedding during the months of April - August please call as early as possible. If you feel you have missed this mark, please call anyway there may always be an opening.

Can I meet with someone in person to discuss my cake, and/or taste samples?

Absolutely! Please call to schedule an appointment.

How far in advance do I need to schedule the appointment?

Depending on availability, generally only a few weeks are needed depending on peak of the season. Tastings are $30, make sure you mention such when setting up your appointment.

Can I bring a picture of the cake I want to the tasting?

Of course you can! We have customized cakes to match napkins, invitations, shoes, purses, etc! For brides especially, we prefer to have color swatches brought or mailed, so that the colors of the cake will match the colors or the wedding and reception. 

Do I have to have something that the cake has to be matched to?

No. We often have clients who give us a theme, and leave it up to artist interpretation on how the cake should look. We are very flexible when it comes to working with our customers. We can exchange ideas to find the perfect cake for you. to find the perfect cake for you.

Can I bring items to be put on the cake?

Yes, please bring these items ahead of time. And make us aware that this is an option at the time of placing your order.

Can I request a flavor that is not listed on the flavor list?

Yes, in fact, this is how we have acquired some of our most popular flavors. We also try suggested recipes.

How much do the cakes cost?

Please e-mail or call for a quote. We do custom cakes and prices vary, and are based on the number of servings, and typically run anywhere from $4.25-$8 per serving depending on the design and level of difficulty. If you would like a quote, please include the amount of people you will be serving.

How can I pay for my cake?

We accept cash or credit cards (Visa, MC) Any cake less than $150 should be paid in full at the time of order. Larger cake orders require a 50% deposit and payments can be made in increments as long as it is completely paid 90 days prior to the event date. ****A custom cake MUST be paid in full 45 days prior to the event. If it is not paid in full it is NOT considered an order and will NOT go into our production until paid. Any custom cake NOT paid for is subject to manager approval to be made.